Ongoing issues. Take forever to get resolved. Have a read.
Move-in and first fortnight
I reported a leaking ensuite toilet on day one. Within two weeks my entry report listed more faults: a stiff front-door lock, loose interior knob, jammed sliding doors (courtyard and pantry), courtyard flooding that seeps into the shed, shed hinges half-detached.
First 6 months
Nothing had been fixed. About half a year in I chased the agent over mould in the ensuite, a failing exhaust fan and rotten shed doors. The plumber confirmed the shed had been built over the drain and recommended rerouting it, fitting marine-grade doors and adding vents. The advice was simply noted.
Months 7 – 9
A contractor confirmed the drainage diagnosis, said the fan was still under warranty and promised a replacement. The shed doors were eventually swapped but the fan was ignored.
9 months in
An electrician was booked, cancelled twice, then appeared. He stuck a bit of toilet paper to the fan, declared the suction “fine” and left. I pointed at the mould; he shrugged. The agent’s just said let's monitor it.
Lease renewal (1yr)
I asked to hold the rent or, failing that, secure a two-year lease. Despite the growing backlog we were already paying $50 extra a week (just to secure the lease). Both were refused.
14 months in
The bathroom light finally died only when I threatened to call a lecky did the agent send someone else. He replaced the light, discovered a hole in the exhaust duct and explained that moisture was being sucked into the ceiling—probably causing the electrical shorts. He also revealed he’d flagged the same fan-and-mould issue over two years earlier for the previous tenant.
20 months in
Fresh mould spots on the bedroom walls and windows. A plumber noticed that decorative pebbles and a small raised deck had been laid hard against the brickwork, blocking the weep holes. His quick fix was to pull the pebbles back about 100 mm; that cleared one bedroom, the second bedroom still battles chronic damp and mould.
