How Prop Peek Works

Step 1: Property and Lease Details

We start by asking for key details about your property and tenancy. This information helps us confirm your review is genuine and ensures that prospective tenants can rely on it when making decisions.

Why It Matters:

Verified property details ensure every review is authentic and traceable to a real experience, building trust for the entire community.

Step 2: Rate the Property

We break your experience into clear, objective categories to ensure a balanced and fair review. For example:

Maintenance & Repair:

Rate how responsive your landlord or property manager was when it came to repairs. Were issues fixed quickly and effectively, or were they ignored?

1. Poor - Frequent issues, slow response time, unresolved problems.
2. Fair - Occasional issues, moderate response time, some problems resolved.
3. Good - Few issues, reasonable response time, most problems resolved.
4. Very Good - Rare issues, quick response time, problems resolved effectively.
5. Excellent - Immediate responses, very clear and proactive communication.

Why It Matters:

These detailed ratings give future tenants a clear picture of what to expect while reducing the subjectivity that often clouds rental reviews.

Step 3: Share Your Experience

This is where you can really give renters a peek inside. Share your story, honestly and directly, about what it was like to live in the property.

Keep It Factual: Stick to what happened, avoiding overly emotional or exaggerated language. We know it can be frustrating but this approach actually means a service like Prop Peek can exist.

Respect Anonymity: Avoid using names of individuals like property managers or landlords to maintain privacy and keep Prop Peek viable.

Example: “The property had ongoing ventilation and mould issues that were never fully resolved despite multiple requests over a period of 10 month. I was constantly promised by the property manager that work was going to get done but was given the runaround.”

Why It Matters:

Your words provide the context behind the ratings, giving future tenants a more complete understanding of the property.

Step 4: Add Supporting Images

A picture is worth a thousand words. Upload images to back up your review, whether it’s a snapshot of a mouldy ceiling, broken appliances, or the fancy amenities you enjoyed.

Keep the images focused on the property. Avoid uploading images that include people or personal details.

Why It Matters:

Visual evidence strengthens your review and helps future tenants see the truth for themselves.

Step 5: Upload Supporting Documents

We know renters sometimes hesitate to speak up, but your documents remain private and secure. Uploading proof of tenancy, like lease agreements, maintenance requests, repair invoices, or rent increase notices. This helps verify that your review is accurate and protects both you and Prop Peek.

By providing this information, you’re ensuring your voice carries weight. If it’s true, you’re safe. Landlords and property managers can’t challenge verified facts. Your documents are encrypted, used only for verification, and never shared publicly.

Why It Matters:

Supporting documents ensure every review is bulletproof against fake or misleading claims. By verifying your tenancy, we create a trusted space for renters to rely on.